Delivery Policy

Shipment Processing Time

All orders are generally fulfilled within 2 business days. Fulfillment and shipping occur on weekdays only. With the economy shipment, customers will get their products delivered with 5-7 business days.

Shipping Rates and Delivery 

At present we are offering FREE SHIPPING. Please note that estimated times for delivery may vary based on your location. Eco Glow is not responsible for third-party shipping delays.

Shipment confirmation and order tracking

You will get a confirmation email once your products are shipped. Please allow 24 hours for tracking information to be populated by the carrier. 

Damages

Eco Glow is not liable for any products damaged or lost during shipping. If you received your products damaged please contact the carrier. You can also contact us about the damaged products.